![]() It is specifically designed to be helpful for beginners. Get in touch Join ∻uild Your Business AcademyĮcwid’s ∻uild Your Business Academy has free online courses to walk you through the nuts and bolts of online selling. If you’re not able to find what you’re looking for in the Ecwid Help Center, you can reach out to the Ecwid Customer Care team at any time. If you have a question about setting up your store or using Ecwid, start by visiting our Help Center for extensive information to resolve your question or issue. We host Ecwid, so you don’t have to worry about installing, upgrading, or maintaining any external software or web servers.Īll store setup and customer orders are managed from the Ecwid control panel.Įcwid offers many resources to help you become a successful Ecwid merchant. Just sign up for an account and publish your store on any website, or create your own specialized ecommerce site in minutes. This means there’s no installation required. Ecwid is certified Level 1 PCI compliant.Įcwid is a cloud-based platform. Ecwid lets you organize your products, customize your storefront, accept credit card payments, track and respond to orders-all with just a few clicks.Īll credit card and transaction information are protected by the same level of security used by banks. No matter how many storefronts you have, all of them are synced and managed from a single control panel. You’ll continue to enjoy the same powerful products and services without disruption.Ecwid is an ecommerce platform that can be seamlessly integrated with your existing website, business page on a social network, blog, marketplaces, or mobile app.ĭon’t have a website? No problem! With Ecwid by Lightspeed, you can start selling on a free one-page site with a built-in online store. You’ll also see us start to refer to Ecwid as Lightspeed eCom (E-Series) in the product, app stores, Help Center and Login pages soon. You’ll start seeing the Lightspeed logo (featuring a black flame on a white background) on our website and products. We’ll always have your backĮcwid’s Customer Care Team is standing by to help out with anything you need via email or chat, so if you have any questions about Lightspeed or require any type of assistance, we’ve got you covered. If you have any questions, please, do not hesitate to contact us. Not to worry, all instructions or features are accurate for you. Once you update your Lightspeed C-Series store to E-Series, please read the Ecwid Help Center articles for for comprehensive guidance on setting up additional features and functionalities. Moving from C-Series to Ecwid (E-Series) → ![]() Getting started with Lightspeed eCom store (E-Series) →įeatures, pricing and support options for eCom (E-Series) → For C-Series merchants While we are working on fully integrating Ecwid Ecommerce, into the Lightspeed ecosystem, you’ll see the Ecwid name in the Help center docs, App Market, etc. ![]() You’ve come to the right place – in this Help Center you can find the answers to any question about Lightspeed eCom (E-Series). Read more about new features → What this means for Lightspeed eCom merchants Your Ecwid store and site stay the same: your store, data, subscription plan, settings, and apps will all continue to work just like before and will continue to be supported and improved. By joining the Lightspeed family, we now have even more resources to invest in innovations to improve our platform for small businesses like you. And just like Ecwid, Lightspeed is passionate about helping businesses around the world. Founded in Montreal, Canada, over the past 15 years Lightspeed has grown to serve more than 115,000 customer locations in over 100 countries. Lightspeed is the one-stop commerce solution to help merchants simplify, scale, and provide exceptional customer experiences. Our passion and commitment to small businesses remain the same, and we’ll continue to grow our platform of solutions. Ecwid is now part of the Lightspeed family.
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